Terms and conditions
The following terms and conditions apply to all deliveries from
Viking Horse Equipment. Conditions apply in cases where there is no
other written agreement between the buyer and the Viking Horse Equipment.
Documentation and guidance
If there are product descriptions and manuals for the product, they will be
included in the delivery from Viking Horse Equipment. For further information or
advice from our side, it will be indicative.
Delivery and transport
Delivery of goods from and Viking Horse Equipment is considered done when the customer has received the goods. All orders are sent by Post Denmark / DHL / TNT, if not otherwise
separately agreed between buyer and Viking Horse Equipment.
This means that the goods are shipped within 48 hours after receipt of order.
Delivery to the buyer's address in Denmark will normally be made within 3 days.
The stated delivery time is indicative and may thus deviate.
The risk of the goods
The risk of goods ordered in our SHOP passes to the buyer when
withdrawal after 14 days from the receipt has expired. If the product has been
damaged or impaired after the buyer received it, he retains
the right of withdrawal if the damage or reduction is not due
negligence or lack of care on his part.
Remember to save the original packaging when the goods to any complaints or damage
must be returned in original packaging.
Any errors or defects in products / goods supplied by and Viking Horse
Equipment must be claimed within 2 months, you have discovered the error.
It is your duty to state, and upon request, show how the error
manifests itself. If you find an error, please contact Viking
Horse Equipment. You can basically only complain about the error that appears
within 2 years after you received the goods. For products with limited durability
your remedy bounded by the durability period that Viking Horse
Equipment has promised you. You can choose as a consumer of goods to have it
repaired or replaced. The exception to this rule is if the replacement is
impossible or would involve disproportionate costs for Viking Horse
Viking Horse Equipment offer a 14 day return, valid from the day you receive
product. Do you regret your purchase, Viking Horse Equipment must be notified in writing within
14 days after the day you received the goods supplied. You are obliged to return
product in the same condition as received. This is also
valid for the packaging and info signs that are on the product. You must
bear the costs associated with returning the product. You can
cancel a purchase, either by refusing to accept it, by transferring the product to
postal service or by returning the goods to the specified address.
Price and payment
First order must be prepaid. After that there will be given 14
All prices fom http://www.fakur-design.dk. exclude
VAT and excl. postage / freight.
Applicable to Greenland and the Faroe Islands: Payment will be made from Post Denmark
"Carry On" (Fly) prevailing rates.
Valid for U.S. and Canada: Payment will be made out
from Post Denmark "Carry On" (Fly) prevailing rates.
Denmark: All orders less than DKR. 2000 is assigned a shipping cost of 40 DKR
Orders in Denmark of more than 2000 DKR is free delivery.
However, there is always shipping on saddles following applicable
Europe: on orders smaller then € 400/3000, - Dkr. there will be a shippingcost on 30 euro.
For United States / Canada the limit is Euro 800, - Euros. On orders smaller than that there is a shipping cost following the prices of Post Danmark