Terms and conditions

 

Terms and conditions

The following terms and conditions apply to all deliveries from

Viking Horse Equipment. Conditions apply in cases where there is no

other written agreement between the buyer and the Viking Horse Equipment.

Documentation and guidance

If there are product descriptions and manuals for the product, they will be

included in the delivery from Viking Horse Equipment. For further information or

advice from our side, it will be indicative.

Delivery and transport

Delivery of goods from and Viking Horse Equipment is considered done when the customer has received the goods. All orders are sent by Post Denmark / DHL / TNT, if not otherwise

separately agreed between buyer  and Viking Horse Equipment.

This means that the goods are shipped within 48 hours after receipt of order.

Delivery to the buyer's address in Denmark will normally be made within 3 days.

The stated delivery time is indicative and may thus deviate.

The risk of the goods

The risk of goods ordered in our SHOP passes to the buyer when

withdrawal after 14 days from the receipt has expired. If the product has been

damaged or impaired after the buyer received it, he retains

the right of withdrawal if the damage or reduction is not due

negligence or lack of care on his part.

Remember to save the original packaging when the goods to any complaints or damage

must be returned in original packaging.

Complaints

Any errors or defects in products / goods supplied by and Viking Horse

Equipment must be claimed within 2 months, you have discovered the error.

It is your duty to state, and upon request, show how the error

manifests itself. If you find an error, please contact Viking

Horse Equipment. You can basically only complain about the error that appears

within 2 years after you received the goods. For products with limited durability

your remedy bounded by the durability period that Viking Horse

Equipment has promised you. You can choose as a consumer of goods to have it

repaired or replaced. The exception to this rule is if the replacement is

impossible or would involve disproportionate costs for Viking Horse

Equipment.

Returns

Viking Horse Equipment offer a 14 day return, valid from the day you receive

product. Do you regret your purchase, Viking Horse Equipment must be notified in writing within

14 days after the day you received the goods supplied. You are obliged to return

product in the same condition as received. This is also

valid for the packaging and info signs that are on the product. You must

bear the costs associated with returning the product. You can

cancel a purchase, either by refusing to accept it, by transferring the product to

postal service or by returning the goods to the specified address.

Price and payment

First order must be prepaid. After that there will be given 14

days net.

All prices fom http://www.fakur-design.dk. exclude

VAT and excl. postage / freight.

Applicable to Greenland and the Faroe Islands: Payment will be made from Post Denmark

"Carry On" (Fly) prevailing rates.

Valid for U.S. and Canada: Payment will be made out

from Post Denmark "Carry On" (Fly) prevailing rates.

Shipping.

Denmark: All orders less than DKR. 2000 is assigned a shipping cost of 40 DKR 

Orders in Denmark of more than 2000 DKR is free delivery.

However, there is always shipping on saddles following applicable

shipping rates.

Europe: on orders smaller then  € 400/3000, - Dkr. there will be a shippingcost on 30 euro. 

 For United States / Canada the limit is Euro 800, - Euros. On orders smaller than that there is a shipping cost following the prices of Post Danmark